Datto: The MSP Wish List

December 26, 2020 - 4 minutes read

Managed service providers (MSPs) have #giftgoals too, so we’ve put together a “Holiday Wish List” for MSPs with gift ideas to help them maximize efficiencies, deliver great customer service, protect clients from cyber threats and work smarter, not harder, in 2021 and beyond.

  1. Universal Two-Factor Authentication (2FA) would bring Joy to the World. With threat actors finding ways to bypass preventative measures, 2FA becomes more critical. To be as effective as possible, clients that deploy it on both workstations and server logins gain an extra layer of protection.
  2. Let us grow, let us grow, let us grow! MSPs become part of a growing community of MSPs when they partner with Datto. Beyond just dependable technology, Datto provides access to the industry’s best resources, education, and marketing tools to grow and scale their business.
  3. It’s beginning to look a lot like efficiency. Efficiency is the name of the game for any MSP. Gain access to valuable tools and insight with Autotask PSA and Datto RMM, optimizing service delivery, increasing productivity, and finding more time for billable tasks.
  4. I’m dreaming of no downtime. Businesses have had a tough year, and what better way to improve in 2021 than ensuring they never have to be without their mission-critical systems and data? Give your clients peace of mind with a business continuity solution to get them back up in running in the event of downtime.
  5. Silver and Gold. Building stronger, trusted relationships with clients is one of the best gifts to receive. MSPs can show clients they deliver exceptional value with quarterly business reviews and detailed performance reporting.
  6. Clients who *believe* in the power of backup. MSPs know how important backup is when disaster strikes. The best way to protect servers, files, PCs, and SaaS applications all tailored to a client’s needs is with Datto Unified Continuity solutions.
  7. It’s the most wonderful time of the year for SMBs to migrate to the cloud. Clients that migrate to the cloud see increased efficiencies, more productivity, and cost savings. Plus, bundle in Datto SaaS Protection to back it up, and you’ve just raised your margin on a recurring service.
  8. All is calm, all is bright. SMBs who invest in data protection and take the security recommendations MSPs make bring their MSPs peace of mind. Datto can help MSPs educate clients about the importance of continuity solutions to strengthen security measures.
  9. All I want for Christmas is a clear ticket queue. MSPs had a busy year with a near-complete shift to remote working. Give the gift of an empty ticket queue with an intuitive ticket user interface that enables immediate action and resolves issues quickly with Autotask PSA.
  10. I’ll Be Home for Christmas. Wherever home is, the simple joys of celebrating with loved ones is on everyone’s wish list this year.

Source: Datto

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