Keeper. How Leading MSPs Are Strengthening Credential and Access Security With Keeper

February 3, 2026 - 6 minutes read

Managed Service Providers (MSPs) are third-party companies that typically handle a portfolio of other organizations’ IT operations or day-to-day activities. This puts MSPs on the front lines of cybersecurity for numerous businesses, often in highly regulated industries, handling some of their most sensitive data. Even the most experienced MSPs struggle to securely manage passwords, credentials, sensitive files and privileged access across dozens of client environments.

Many MSPs still manage client passwords using shared spreadsheets, sticky notes or unsecured browsers. This makes it difficult to track access, audit usage or enforce strong password policies across critical systems. Without centralized visibility, MSPs face inconsistent access controls, delayed incident response and increased exposure to credential-based attacks. To stay secure and efficient, MSPs need an easy, centralized way to protect client environments and enforce strong password practices at scale.

The need for MSPs to strengthen security

MSPs are increasingly adopting stronger security and password management practices to protect clients and improve operational efficiency. LEAP Managed IT, a North America-based MSP headquartered in Indiana, serves clients across the Midwest, including government agencies, financial institutions, law firms, nonprofits, healthcare organizations and more. The team needed a way to simplify password sharing among internal staff and managed clients while maintaining compliance with industry standards such as CMMC, PCI, HIPAA, ISO, GovRAMP and FedRAMP.

TeamLogic IT in West Denver, which supports 20 clients and 275 end users, faced similar challenges. Many clients relied on insecure methods, such as spreadsheets or email, to share passwords. The lack of centralized control made it difficult to revoke access or track changes when employees left.

Every second spent resetting passwords or tracking down credentials is time taken away from supporting clients and growing the business. A streamlined, secure approach allows MSPs to deliver faster service, reduce risk and demonstrate value in every client interaction.

What KeeperMSP® delivers

KeeperMSP is a Privileged Access Management platform built specifically for MSPs. Core functionality of the platform includes password and secrets management to prevent password-related data breaches and cyber attacks. It helps MSPs protect their own operations while delivering stronger security for every client they manage.

Designed to meet the unique needs of MSPs, KeeperMSP provides complete visibility into end users’ password habits through robust reporting and auditing tools that help enforce security and compliance requirements. This includes Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), SIEM event reporting and regulatory and industry compliance with the CCPA, GDPR and other standards.

Purpose-built for MSPs, backed by success

For LEAP Managed IT, integrating KeeperMSP with Microsoft Entra ID enabled the team to quickly roll out the platform to 50 employees and hundreds of client users. The company gained real-time visibility into password security and compliance, while technicians in the field could securely access credentials through Keeper’s browser extension and mobile app.

TeamLogic IT experienced similar benefits. Like many MSPs, the company supports dozens of businesses with diverse IT needs. Using KeeperMSP’s role-based access controls and One-Time Share feature transformed the way the team collaborates with clients. The company can now grant or revoke access instantly and share credentials securely without relying on outdated spreadsheets or PDFs.

Across both organizations, unified password management is delivering measurable results. With KeeperMSP, Leap Managed IT and TeamLogic IT continue to improve compliance reporting, reduce credential-related service tickets, streamline credential management best practices and strengthen client relationships.

Managing credentials at scale

According to a 2025 report by Global Market Insights, the MSP market is projected to increase from $69.68 billion to $115.83 billion by 2034, averaging a Compound Annual Growth Rate (CAGR) of 5.8%. MSPs are expected to continue offering highly compliant cloud services, particularly solutions that streamline necessary business functions while providing stronger protection against cyber threats. According to data compiled from Infrascale, cybersecurity threats remain the leading concern for MSPs, with 59.7% identifying it as their top challenge.

In a multi-client environment, MSPs face unique challenges that traditional password managers can’t solve. A purpose-built solution empowers MSPs to secure every client and maintain trust across industries and regulatory requirements. With the right platform, MSPs can reduce risk, streamline operations and deliver stronger security outcomes for every customer they support. Keeper enables MSPs to secure every client account with zero-trust architecture, intuitive management tools and scalable efficiency.

Start a free trial of KeeperMSP today to secure your clients’ most sensitive data, increase visibility and streamline credential management across your organization. Read the full Keeper + LEAP Managed IT Case Study to learn more.

Source: Keeper

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