Email Down. History Safe.

Your email provider manages your inbox. Who protects your email history?

Email outages happen. But losing access to critical business communications shouldn’t be part of the equation.

Recently, many organizations and businesses around the world realized how dependent their daily operations were on a single service. A widespread failure in the infrastructure behind a leading corporate email platform left companies on several continents unable to send, receive or even open their messages for hours. Sales teams lost contact with customers, finance departments could not retrieve approvals, and IT helpdesks were flooded with requests that could not be raised by email. In many cases, these numerous lost hours of productivity will add up to days of accumulated work.

Incidents like this are not new, and they will not be the last. Whether the cause is a faulty update, a configuration error, a cyberattack or a datacenter failure, the lesson is the same. Email is no longer just a means of communication. It is the working memory of an organization, holding contracts, quotations, invoices, technical decisions and legal evidence. When the mail server goes dark, that memory automatically goes dark with it.

Independent email archiving changes this picture. MailStore, a specialist in the field with more than 60,000 corporate customers in over 100 countries, keeps a one-to-one copy of every message in a central archive that is separate from the production mail server. Users can keep searching and reading their historical correspondence through the Outlook add-in, through MailStore Web Access in any browser, including on smartphones and tablets, or through the built in IMAP server. An archive does not replace the mail server for sending new messages, but it ensures that business knowledge is never held hostage by it.

MailStore’ s technology is designed for the long term. Journal archiving captures messages as they are sent and received, so even an email deleted from a mailbox has already been preserved. Existing mail from servers, email clients and PST files can be imported with each user’s folder structure intact, and a powerful full text search retrieves any message or attachment in seconds. Deduplication saves up to 70% of storage space, while SHA hashes and AES256 encryption protect archived data against tampering. Configurable retention policies support regulatory compliance, including the GDPR, and moving older mail out of the mail server keeps it lighter, faster and easier to back up.

For managed service providers, MailStore Service Provider Edition turns archiving into a branded, recurring revenue service that scales from a single server to a multi-server deployment.

MailStore’s solution is available through NSS, an international Value-Added Distributor specializing in cutting edge IT solutions for information security, networking, unified communications, data storage, virtualization and datacenter infrastructure. NSS supports its partners with pre-sales and after-sales services and training, helping them design an archiving strategy that suits each customer.

The next outage is a matter of when, not if. The question for every organization is whether its email history will still be within reach when it happens. Organizations that prepare today will treat the next incident as an inconvenience rather than a crisis. To learn more about MailStore’ s solution, contact the NSS team.

MailStore keeps your archived emails secure, searchable, and accessible independently of your primary email platform.
✓ Independent access to archived emails
✓ Fast search and retrieval
✓ Secure, long-term email archiving
✓ Compliance and retention support
✓ Greater control over your business data

Your email service may go down. Your business history doesn’t have to.
Don’t wait for the next outage.

Protect your email history with MailStore.

Contact NSS today to learn more.

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